“The virtual expert toolkit made our suite of on-line health checks financially viable because we could build them so quickly.”
WebMD is the world’s biggest healthcare brand in terms of volume, awards and recognition. WebMD had a large and growing backlog of assessments, and were concerned about the development and maintenance costs for each item. On moving to Expert 24 they found that they were delivering their new multi-media clinical assessments in a tenth of the time and a fraction of the cost.
Being the world’s most visited health care site, the solution needed to be extremely scalable, using a full clustered implementation to cope with the unusually high monthly volumes and concurrent users.
WebMD have now been delivering health solutions through their enterprise license with Expert 24 for almost ten years.